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Help Desk - Fishpond.com.hk

 

I used to have my credit card details saved on your website, but now I can't find them. Where are they?

At the beginning of 2023, we switched our primary credit card payment provider to provide more payment options and a better overall experience for our customers. As part of this transition, existing customers will gradually be required to re-enter their card details into the new system.

If you don't see your saved credit card details when making a purchase, you will need to re-enter them, and they will be saved for future purchases. We apologize for this small inconvenience and appreciate your patience as we make this transition.

Rest assured that your payment information is secure and protected by robust security features. If you have any questions or concerns, please don't hesitate to contact us.

Can't find the answer to your question?

Send us an email and we'll respond within 24 hours.

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