Table of Contents

CONTENTS

Acknowledgments ix

Prologue: “Since Feeling Is First . . .” 1

1 Hidden Energy: Unleashing Maximum Potential 5

Sparking the Creative Brain 6

Deepening the Impact 11

Dampening the Energy 17

Going to the Source 22

Using an Emotional Savvy Gauge to Measure Your Team’s

Emotional Proficiency 25

2 Primal Emotion: Shifting Emotions at the Source 27

Using Novelty to Reignite Drive 29

Playing for the Fun of It 36

Sounding Off 39

Laughing Out Loud 42

Letting Your Face Do the Talking 44

Using the Emotion Shape Shifter to Modify Emotions at

Their Source 48

3 The Scary Stuff: Processing Fear and Negativity 49

Accommodating Negativity 51

Shining a Light on Fear 54

Creating a Diversion from Negative Thoughts 58

Desensitizing Your Team to Fear 63

Using a Fear Release Guide to Reduce Fear and Negativity 68

4 Emotional Contagion: Spreading Coherence in a Team 71

Spawning Good Cheer 72

Becoming the True Leader 79

Making Coherence a Competency 85

Using the Emotional Contagion Do’s and Don’ts to Spread Optimal

Emotions 91

5 The Sixth Sense: Detecting Emotions 93

Getting a Feel for Feelings 94

Making Your Team More Attractive 102

Enhancing Integrity 107

Using the Emotion Detector to Detect Moods and Emotional

Signatures 113

6 The Engaged Heart: Connecting to a Deeper Purpose 117

Inspiring Your Team 118

Resonating with Your People 126

Defining Team Membership 132

Using the Five Why’s to Define an Inspiring Purpose 137

7 Primal IQ: Activating Insight and Intuition 139

Learning to Work Creatively 140

Incubating an Insight 145

Tapping Intuition 150

Mixing It Up 156

Using the Hunch Detector to Sense Intuition 159

8 Team Spirit: Building Emotional Bonds 161

Tightening the Connections 162

Avoiding Common Bonding Pitfalls 170

Broadening Perspectives 175

Using the Team Bonder to Provoke Deep Connections 180

9 The Balanced Culture: Restraining Runaway Egos 183

Moderating Egotistical Behavior 184

Balancing Competition and Cooperation 191

Tapping the Beginner’s Mind 196

Using a Team Agreement to Keep Egos in Check 203

Epilogue: When the Going Gets Tough 205

Notes 209

Index 219

About the Author

JACKIE BARRETTA is a Founding Partner of Nura Group, a consulting firm dedicated to enhancing team innovation and performance. Her work with primal emotions in teams has won her widespread recognition and dozens of prestigious awards.

Reviews

..".a great balance of blending in statistics from studies and experiments with real-life stories and examples..." --Hello Vancity

"Jackie Barretta has assembled an excellent view of what it takes to build teams for small and large businesses." -- Inland Empire Business Journal