About the author Foreword Introduction Chapter 1: BCM Project/Programme Management Chapetr 2: Business Impact Analysis and Risk Assessment Chapter 3: BCM Strategy and Solutions Chapter 4: Education and Awareness Chapter 5: Incident Management and Business Continuity Plans Chapter 6: Crisis/Incident Management Chapter 7: Crisis Communications Chapter 8: Exercising and Testing Chapetr 9: Continuous Improvement One Final Tip
An acknowledged expert in the field of business continuity management, Andy Osborne has spent almost twenty years helping many and varied organisations, across a broad range of industry sectors, to develop, implement, prove and maintain their business continuity capability. Andy regularly presents on business continuity and risk management in the UK and Europe.
"If you want to know what business continuity is really about I suggest you read this book... perhaps even give a copy to your boss as a present. If he or she reads it, it might well make your life much easier." Lyndon Bird, Technical Director, Business Continuity Institute.
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