Acknowledgements; Foreword; Sourcing of figures and diagrams; About the author; List of contributors; Prologue and preamble; 1. Introduction and context; 2. The philosophy of performance; 3. Measurement and metrics; 4. Developing an output-driven performance plan; 5. Performance appraisal; 6. Performance appraisal rating scales; 7. The balanced scorecard approach; 8. Multisource/360-degree feedback; 9. Crucial/honest conversations regarding performance; 10. Performance-related pay; 11. The link between performance management and long-term incentives (ltis); 12. Director and board evaluations; 13. Does performance management work?; 14. Critical success factors and trends.
Mark Bussin is the Chairperson of 21st Century, a specialist reward consultancy. He has reward experience with many multinational companies across all industry sectors, and is viewed as a thought leader in the HR, remuneration and performance arena. He serves on, and advises, numerous boards, remuneration and audit committees on executive remuneration, strategy and board performance. Mark holds a Doctorate of Commerce. He has published or presented over 400 articles and papers. He has appeared on television and radio, and in the press, giving expert views on remuneration. Mark is a guest lecturer at several universities and supervises masters' dissertations and doctoral theses in the reward area. He is the past President of SARA (South African Reward Association). In his spare time, he likes flying Cessnas and spending time with his family.
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