Table of Contents

Preface
Contexts for governing in the information age
Reengineering the government machine
new technologies and organizational change
Forging high-tech public services
The search for renewal
citizenship and democracy in the information age
Wiring up for the information age
telecommunications and public services
Understanding the information polity
Appendices
References
Index.

About the Author

Christine Bellamy is Professor of Public Administration and Head of Politics at the Nottingham Trent University. Together with other colleagues at NTU she has published extensively on the application of new technologies in British central and local government. She is a former Chair of the Joint University Council's Public Administration Committee.

John A. Taylor is Professor of Public Management at Glasgow Caledonian University, and has previously worked for the ESRC PICT at Newcastle University and at Strathclyde University. He has published widely on telecommunications policy, and on new technology and organizational change, with particular reference to public administration and management.