About the Author

Kathleen (Kitty) B. Hass specializes in strategic planning and execution, enterprise business analysis, and complex project management. She is a sought-after presenter at industry conferences and has authored and coauthored eight books on project management and business analysis. Kitty has more than 25 years of experience in project portfolio management, business process reengineering, IT applications development and technology deployment, training and mentoring, and requirements management. She has managed large, complex projects in the airline, telecommunications, retail, and manufacturing industries as well as for the federal government.