Table of Contents

Preface.

Consultation: An Expanding Process.

Phases in Consulting.

Interventions: Making Decisions and Ensuring Quality.

Consultant Roles.

Ethical Dilemmas and Value Guidelines.

Designing Participative Learning.

Diagnostic Analysis, Progress Assessment, and Evaluation.

Examples of Consultation in Action.

Guidelines for International Consulting.

Skills, Competencies, and Professional Development.

The Consultant As Change Facilitator.

Implications for the Future of Consulting.

Annotated Bibliography.

About the Author

GORDON LIPPITT is professor of behavioral science, School of Government and Business Administration, George Washington University. Lippitt serves as president of Project Associates Inc., and of the International Consultants Foundation. He has published more than three hundred articles, pamphlets, and books in the fields of human behavior, leadership, and organizational effectiveness.