Table of Contents

• Section 1 Communicating to build relationships 
• Communicating one to one 
• Communicating to give feedback 
• Communicating without words 
• Section 2    Communicating to build your career
• Communicating your personal brand 
• Communicating to network 
• Communicating to get that job 
• The approach: The three steps in action 
• Section 3 Communicating to groups 
• Communicating to facilitate 
• Communicating on media 
• One day at a time: Keep improving your communication 
• Index

About the Author

Emma Ledden  is a leading international Presentation and Communication Skills specialist, working with private and public organisations as well as individual business leaders. During her career to date she has done it all - MTV VJ, BBC TV presenter, radio host, business woman and most recently author of The Presentation Book.

Reviews from Emma’s business partners

“Emma's training, advice and overall support has had an immediate impact on my effectiveness as a consultant Following my first half day workshop with Emma I was able to successfully land a significant assignment with a new strategic client”   Robert Freese –Senior Manager, Deloitte.