Introduction.
Power and Self-Interest: The Driving Forces Behind Change.
Understanding Change.
The Dynamics of Change.
The Change Contract.
Techniques for Obtaining Commitment.
Working With Resistance.
Negotiating Change.
Situational Exclusion.
Implementing Change.
Answers.
Index.
H. B. Karp is the author of The Change Leader: Using a Gestalt Approach with Work Groups, published by Wiley.
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