Introduction: Setting the Stage Part One: Leadership Variables Chapter One: The Leadership Equation Chapter Two: Leadership Qualities Chapter Three: Characteristics of Followers Chapter Four: Situational Factors Part Two: The Power of Vision Chapter Five: The Importance of Vision Chapter Six: The Motive to Lead Chapter Seven: Organizational Climate Part Three: The Importance of Ethics Chapter Eight: Leadership Ethics Chapter Nine: The Role of Values Chapter Ten: Ethics at Work Part Four: The Empowerment of People Chapter Eleven: Leadership Authority Chapter Twelve: Empowerment in the Workplace Chapter Thirteen: The Quality Imperative Part Five: Leadership Principles Chapter Fourteen: Effective Leadership Chapter Fifteen: Human Relations Chapter Sixteen: The Team Concept Part Six: Understanding People Chapter Seventeen: Human Behavior Chapter Eighteen: The Art of Persuasion Chapter Nineteen: The Diversity Challenge Part Seven: Multiplying Effectiveness Chapter Twenty: Effective Delegation Chapter Twenty-one: How to Assign Work Chapter Twenty-two: The Role of Personality Part Eight: Developing Others Chapter Twenty-three: The Leader as Teacher Chapter Twenty-four: Helping People Through Change Chapter Twenty-five: Burnout Prevention Part Nine: Performance Management Chapter Twenty-six: Managing Performance Chapter Twenty-seven: Professional Performance Chapter Twenty-eight: Sustaining Discipline Conclusion: Challenge and Charge
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