Table of Contents

• 1 What Is Communication?
• Why Study Communication?
• Communication Defined
• Features of Communication
• Communication Components
• Social Media
• Developing Communication Skills
• 2 Communicating in Groups
• Definition of Small Group Communication
• Group Roles
• Group Leadership Styles and The Managerial Leadership Grid TM
• The Seven Managerial Grid Styles
• Group Conflict
• Four Work-Related Communication Styles
• Most and Least Compatible Communication Styles
• 3 Communicating Cultural Identities
• Communication and Culture
• Intercultural Communication
• Social Performance in Everyday Life
• Rituals and Festivals
• Cultural Storytelling
• Popular Culture
• 4 Communicating in Everyday Interactions
• Conversation Skills
• Apologies
• Lying
• Equivocal Messages
• Confirming and Disconfirming Messages
• Power, Self-Presentation, and Compliance-Gaining
• Conflict
• Types of Conflict
• Conflict Resolution Strategies
• 5 Communicating as Art
• Visual Techniques
• Installation Art
• New Media Art
• Subversive Remix Video
• Intertextuality in Media Texts
• Parody
• 6 Communicating Social and Political Change
• The Origins of Public Discourse
• The Ethical Speaker Today
• Argumentative Persuasion
• Manipulative Persuasion