Help Desk - Fishpond.com.hk

Can I pick up my order?

All orders placed through Fishpond are for delivery only. Fishpond doesn't operate a physical retail store and we are unable to accept customer pick-ups from our warehouse.

Can't find the answer to your question?

Send us an email and we'll respond within 48 hours.

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Announcements

14th December - Holiday deliveries

For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery.

Possible delays may occur due to the upcoming Christmas and New Year holidays.

Wishing you and your family a safe and happy holiday.

The Team at Fishpond