Help Desk - Fishpond.com.hk

Can I pick up my order?

All orders placed through Fishpond are for delivery only. Fishpond doesn't operate a physical retail store and we are unable to accept customer pick-ups from our warehouse.

Can't find the answer to your question?

Send us an email and we'll respond within 48 hours.

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Announcements

21/3/17 - USA Delivery Delays

Customers are advised to expect mail and parcel delivery service disruptions across parts of the USA, due to severe weather conditions.

Delivery will be attempted when it is safe to do so, however customers may experience some minor delays.

We apologise for any inconvenience.