Help Desk - Fishpond.com.hk

I've completed the returns form. When will I receive my refund?

Please allow up to 30 working days for your return to be processed.

As soon as we have received your return and your refund has been completed, we will send an email notification to confirm.

If you do not receive an email notification after 30 working days, please contact us.

Can't find the answer to your question?

Send us an email and we'll respond within 48 hours.

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Announcements

14th December - Holiday deliveries

For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery.

Possible delays may occur due to the upcoming Christmas and New Year holidays.

Wishing you and your family a safe and happy holiday.

The Team at Fishpond