Help Desk - Fishpond.com.hk

How does an e-Gift work?

An e-Gift is a PDF which includes the details of the product you have bought, such as the title, description and image, plus you are able to add a personalised message. The e-Gift PDF will be emailed to you as soon as you complete your order.

If you order a present for someone a bit late, or you're not sure whether the gift will arrive in time, you can give the recipient the e-Gift so they know what is on its way to them!

e-Gifts are also a great way to give a pre-order as a gift.



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Announcements

21/3/17 - USA Delivery Delays

Customers are advised to expect mail and parcel delivery service disruptions across parts of the USA, due to severe weather conditions.

Delivery will be attempted when it is safe to do so, however customers may experience some minor delays.

We apologise for any inconvenience.