Help Desk - Fishpond.com.hk
How does an e-Gift work?
An e-Gift is a PDF which includes the details of the product you have bought, such as the title, description and image, plus you are able to add a personalised message. The e-Gift PDF will be emailed to you as soon as you complete your order.
If you order a present for someone a bit late, or you're not sure whether the gift will arrive in time, you can give the recipient the e-Gift so they know what is on its way to them!
Can't find the answer to your question?Send us an email and we'll respond within 48 hours.
14th December - Holiday deliveries
For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery.
Possible delays may occur due to the upcoming Christmas and New Year holidays.
Wishing you and your family a safe and happy holiday.
The Team at Fishpond